*PLEASE NOTE: ALL TIMINGS LISTED AS FOLLOWS: EST | PST*

10.00 | 7.00 – Morning Networking Session

Synopsis

Explore our platform and familiarize yourself with all of the networking opportunities running over the coming days:

  • Discover the attendee list and pinpoint who you want to connect with in the coming days
  • Take a look at our virtual exhibition and find out more about our event sponsors and the potential for their solutions to help you
    advance your program
  • Join our morning coffee breakout sessions and have chat with other delegates and speakers to benchmark what you want to get out of
    the coming days

10.30 | 7.30 – Chair’s Welcome

Main Stage
Creating Your Benchmark for Quality Excellence

10.40 | 7.40 – Establishing a Common Language & Approach to Quality Company-Wide to Redefine Our Standard for Excellence

Synopsis

  • Defining our common Quality language to align understanding across the organization, from top to bottom
  • Quality Transitioning: How do you take the company from Quality Group Ownership to Project Team Ownership?
  • Building and sustaining positive relationships with other stakeholders to sustain a coherent Quality approach
  • Making Quality Matter: Developing, communicating, and kicking the tires with Quality concepts, tools and metrics to maximize impact
    company wide

11.50 | 8.50 – Virtual Speed Networking & Break

Synopsis

Recreate the experience of randomly meeting new people in the queue for a coffee or lunch line with our Virtual Speed Networking! Grab a quick cup of coffee from the comfort of your own kitchen and jump straight into the session to connect with peers and exchange digital business cards – it’s as easy as that!

12.30 | 9.30 – Panel: Assessing the Impact of Covid-19 on Quality & How We Can Harness These Changes to Move the Needle With Quality Execution

  • Mike Raftery VP & Director of Risk Management, Turner Construction
  • Emily Wilson Senior Quality Consultant, Pacific Northwest National Laboratory
  • Mark Drzewiecki Regional Quality Manager , Mortenson

Synopsis

  • Discussing the cultural changes occurring as projects, companies, and the economy look to recover, and how this may boost buy-in to Quality Control protocols
  • Exploring how Quality teams can best manage resource and re-hire as construction demand ramps up: What are the most effective methods to up-skill workers quickly, without previous formal ‘Quality’ training?
  • Combatting supply-chain issues and maintaining Supplier Quality when the potential pool of manufacturers is limited and we need to source alternative materials
  • Futureproofing: How can teams take lessons learned from the situation in 2020 to bring a new way of thinking and actioning Quality, and proactively plan for potential future crises?

1.00 | 10.00 – Speed Learning: Taking Lessons Learned When a Project Went Wrong to Prevent Future Challenges

These mini breakouts will give you the chance to lift-the-lid on some high profile Quality issues that have occurred for each speaker and understand how lessons learned can positively impact Quality Programs industry-wide. You will hear from a series of Quality leaders as they discuss in small groups what happened on their project and where Quality went wrong, how they identified the source of their Quality failings, the steps that were taken to rectify these issues, and the provisions that have subsequently been built into their Quality Program to stop other projects potentially falling subject to the same issues.

This is your opportunity to ask questions or spit ball further improvements with your peers in a more interactive group, and will be sure to give you the actionable insights you need to ensure your team don’t make the same mistake!

 

 

Storefront Failure: Quality Control With Second-Tier Installers


 

Jeff Cumpston
Corporate Quality Director
Nabholz

 

 

Quality Excellence at All Levels of Your Infrastructure Project


 

Dennis Murphy
Quality Program Manager
Kiewit Infrastructure

 

 

Ensuring Quality is Budgeted & Effectively Resources From Day One


 

Ken McMillan
Director of Quality Assurance
Ledcor

Acquiring Operational Feedback from Teams on Critical Quality Issues & Effectively Translating This into Organizational Learning


Paula Bodine
Director of Quality Assurance
TDIndustries

1.40 | 10.40 – Chair’s Thanks & Morning Summary

  • Scott West VP Quality Management, Granite Construction

1.50 | 10.50 – Break & Refresh

Track 1
Track 2
Track 3
Track 1

Track 1: Optimizing Quality Execution in the Field
Defining Expectations for First Time Quality

 

2.30 | 11.30 - Sharing Lessons Learned: Exploring How Effective Pre-Qualification Practices Can Procure Quality Partners

  • Underlining the value of building a Quality risk-assessment into the partner selection process
  • Developing a series of questions and activities to best understand the approach of a potential project partner to Quality Management and determine how effective execution of their program is
  • Understanding what is reasonable to ask firms to provide with the current variability of formal Quality adoption
  • Harnessing insights from pre-bid meetings to better align your Quality Program to their strengths and improve the allocation of responsibilities on the project

Tom Boissy, Quality Support Manage, Power Construction

 

3.00 | 12.00 - Improving Buy-In to Quality Initiatives to Ensure Ownership of First Time Quality on the Jobsite

  • Defining the anatomy of a General Contractor Quality Program and how it could benefit the Owner, Architect/Designer, Project Teams, and tradesman
  • Highlighting the value of engaging architects in job site walkthroughs and lessons learned to reinforce the importance of Quality and create common rhetoric to define what ‘good’ looks like
  • Develop ways to influence team culture to value First Time Quality positively and create a common rhetoric to define what ‘good’ looks like
  • Apply the best practices learned to maintain focus on good Quality throughout the design and construction process

Corey Zussman, Director of Quality Management, Pepper Construction Company

 

3.30 | 12.30 - Building Project Quality Plans With Field Leadership to Ensure Teams Meet Client Expectations

  • Assessing the optimal time to engage field leadership to devise the plan and drive engagement through their team
  • Underlining what to look for in project specifications and contracts with field leadership to ensure everything is accounted for in the plan, from resourcing through detail of how code requirements will be met
  • Working with Superintendents to ensure Quality is best resourced and responsibilities are most efficiently divided on site
  • Finding the balance between manageable and comprehensive: What are the non-negotiables that must be planned for and signal the team are ready to go to work?

Jeff Cumpston, Corporate Quality Director, Nabholz

 

Track 2
Track 3

4.00 | 1.00 – Networking Break & Refresh

Synopsis

During this break you will be able to set up individual meetings with other conference attendees to further expand your network.

Track 1
Track 2
Track 3
Track 1

Track 1: Optimizing Quality Execution in the Field
Defining Expectations for First Time Quality

 

2.30 | 11.30 - Sharing Lessons Learned: Exploring How Effective Pre-Qualification Practices Can Procure Quality Partners

  • Underlining the value of building a Quality risk-assessment into the partner selection process
  • Developing a series of questions and activities to best understand the approach of a potential project partner to Quality Management and determine how effective execution of their program is
  • Understanding what is reasonable to ask firms to provide with the current variability of formal Quality adoption
  • Harnessing insights from pre-bid meetings to better align your Quality Program to their strengths and improve the allocation of responsibilities on the project

Tom Boissy, Quality Support Manage, Power Construction

 

3.00 | 12.00 - Improving Buy-In to Quality Initiatives to Ensure Ownership of First Time Quality on the Jobsite

  • Defining the anatomy of a General Contractor Quality Program and how it could benefit the Owner, Architect/Designer, Project Teams, and tradesman
  • Highlighting the value of engaging architects in job site walkthroughs and lessons learned to reinforce the importance of Quality and create common rhetoric to define what ‘good’ looks like
  • Develop ways to influence team culture to value First Time Quality positively and create a common rhetoric to define what ‘good’ looks like
  • Apply the best practices learned to maintain focus on good Quality throughout the design and construction process

Corey Zussman, Director of Quality Management, Pepper Construction Company

 

3.30 | 12.30 - Building Project Quality Plans With Field Leadership to Ensure Teams Meet Client Expectations

  • Assessing the optimal time to engage field leadership to devise the plan and drive engagement through their team
  • Underlining what to look for in project specifications and contracts with field leadership to ensure everything is accounted for in the plan, from resourcing through detail of how code requirements will be met
  • Working with Superintendents to ensure Quality is best resourced and responsibilities are most efficiently divided on site
  • Finding the balance between manageable and comprehensive: What are the non-negotiables that must be planned for and signal the team are ready to go to work?

Jeff Cumpston, Corporate Quality Director, Nabholz

 

Track 2
Track 3

6.00 | 3.00 – Chair’s Closing Remarks

  • Scott West VP Quality Management, Granite Construction

6.30 | 3.30 – Happy Hour Networking