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6:45 am Coffee & Badge Collection

8:00 am Chair’s Opening Remarks

Aligning Cross-Stakeholder Quality Goals

8:10 am Case Study: How We Utilized Careful Planning & Quality Management Processes to Facilitate Quality Excellence On Our Project

Synopsis

  • How we developed Quality processes to maximize the opportunity for a successful project
  • Driving collaboration between all project partners, including Operations Teams, to ensure that everyone was on the same page and that Quality was integrated within the schedule
  • Analyzing lessons learned from projects to minimize the risk of repeat failures during construction and proactively address recurring mistakes

8:50 am Understanding the Impact That Effective Enclosure Management Training Can Have on All Future Projects

Synopsis

  • Analyzing the real cost of failure
  • Identifying the source of enclosure issues at design, pre-con and during construction
  • Case Study: Assessing how McCarthy Building Companies confronted enclosure Quality
  • Skill Training: Identifying the highest risk enclosure conditions

9:20 am Panel Discussion: Understanding the Clients’ Expectations of Quality Standards to Ensure They Are Met the First Time, Every Time

Synopsis

  • Hearing from clients on the reasoning behind the QA/QC guidelines in their contracts
  • Assessing the most common features of work where clients find that their expectations of Quality are not met to ensure the same mistakes aren’t made on your projects
  • Harnessing best practices in managing the expectations of clients throughout the duration of the project

10:00 am 5 Ways You Can Improve Your Construction Quality Management Today

  • Esteban Corrales Senior Manager - Global Technical Sales Construction, Autodesk

Synopsis

  • Outlining the current state of construction quality management and why there is room for improvement
  • Analyzing five common quality issues, how they arise, and the potential complications if not addressed
  • Sharing actionable ways you can address these quality issues on your next project (or one you're already working on)
  • Demonstrating examples from the industry and how they've been tackled through technology

10:30 am Speed Networking & Morning Refreshments

Track 1: Improving QA/QC Standards & Processes

11:00 am Improving Trade Contractor Engagement to Ensure Quality Excellence Across Every Facet of Your Project

Synopsis

  • Sharing data with trade contractors to demonstrate the time and cost benefits of implementing more robust Quality practices
  • Encouraging trade contractors to get involved earlier in the construction process so they can understand exactly what is required of them and why
  • Partnering with trade contractors to build trusting relationships and engage them in the project quality program

12:00 pm Understanding the Risks That Can Be Created by Failed or Faulty Commercial Glazing Installations to Improve Building Envelope Outcomes

Synopsis

  • Connecting installation practices to the overall performance of building envelop to provide manufacturers intended system aesthetics, safety and performance
  • Recognizing common failures that occur in glazing systems and controls that are needed industry wide to elevate installer performance
  • Understanding the components of quality management and process controls required for glazing contactor shop and field operations

12:30 pm Networking Lunch

1:30 pm Obtaining Buy-in to Quality Initiatives From Operations Teams to Improve the Application of QA/QC in the Field

  • Sam Arabia Vice President of Quality, Torcon Inc

Synopsis

  • Educating Operations Teams on the positive impact that Quality can have on the project's bottom line using meaningful metrics
  • Rewarding participation of Operations personnel in Quality initiatives to promote further adoption
  • Outlining easy actions that field workers can start to take to increase their engagement and encourage autonomy

2:30 pm Building a Culture of Trust & Transparency to Better Integrate Quality & Operations

  • Ted Boyce Corporate Director of Safety & Quality, Hathaway Dinwiddie

Synopsis

  • Creating a culture in which Quality is seen to support production, rather than as a detractor to be avoided
  • Establishing a standard of practice to ensure operations and quality roles and responsibilities are clearly defined and owned by existing project personnel
  • Fostering an environment where lessons learned are documented and shared to ensure regular learning from successes and challenges

3:30 pm Using A.I to Automate & Visualize Your Quality Program

Synopsis

  • Extracting and visualizing data from QA/QC documents on a map of your project
  • Automatically reviewing and managing documents so that they're never lost, and handover is a breeze
  • Enabling auditing of project data in minutes instead of days

3:40 pm Afternoon Refreshments

4:00 pm Understanding How to Combat Supply Chain Issues Ahead of Time to Ensure They Don’t Negatively Impact Quality

Synopsis

  • Improving communication between teams to ensure unexpected disruptions do not have adverse effects on the overall project quality
  • Establishing a vetting process for potential suppliers to ensure their products meet the correct standards
  • Planning for Quality checks on purchased products during pre-installation meetings to prevent issues being realized post-installation

5:00 pm Advancing Construction Quality 2023 Happy Hour

Track 2: Lessons Learned from QA/QC Execution in the Field

11:00 am Ensuring the Correct Concrete Process to Maximize Strength, Levelling, & Prevent Moisture Issues

  • Dan Hartley Regional Quality Manager - Heavy Civil, The Walsh Group

Synopsis

  • Highlighting the most common issues in the concrete application to ensure that you are prepared ahead of time
  • Utilizing field technologies to expedite and control concrete leveling
  • Evaluating the potential use of additives in concrete versus applying toppings to mitigate moisture issues
  • Ensuring that you constantly remain up to date with project team guidelines according to revised concrete specifications

12:00 pm Transform Your Quality And Safety Processes And Unleash Your Team’s Potential To Anticipate And Address Issues

Synopsis

Attend this session to found out how:

  • Digitalizing your quality and safety processes can revolutionize your approach to problem-solving by enabling you to identify, anticipate and prevent issues before they occur.
  • Rogers-O'Brien overhauled their pen-and-paper three-phase quality processes, saving roughly 200 hours per project and supporting their company-wide quality program with a dynamic Action Plan.
  • Maximize your team's efficiency with the latest improvements to the Inspections tool, which reduces administrative burden by helping ensure timely completion and creation of inspections through the inspection scheduler and configurable notifications

12:30 pm Networking Lunch

1:30 pm Analyzing the Most Common Water Intrusion Problems to Take Preventative Measures Earlier On Each Project

  • Dennis Mccown Director - Corporate & Quality Control Manager, Swinerton Inc
  • Nate Workman Division Quality Manager, Swinerton Inc

Synopsis

  • Evaluating common water intrusion issues and their causes
  • Discussing best practices for preventing these issues on your projects
  • Identifying the best waterproofing products and solutions that you can use to support your efforts

2:30 pm Coordinating the Efforts of All Trades on the Building Envelope to Minimize Issues During Installation

Synopsis

  • Examining the common gaps between trade scopes on the envelope and how you can prevent these issues
  • Training and upskilling your trade contractors to bridge these gaps whilst ensuring that you do not overburden any one trade with too much work
  • Establishing a clear communication plan between the trades and conducting regular site inspections to identify and treat any issues before they become bigger problems

3:30 pm Advancing Quality Through Proper Materials Protection and Restoration

  • Matthew Price Principle/Owner, MPS (Material Protection Solutions)

Synopsis

  • Reduce punch lists and accelerate TCO through proper finished materials protection
  • Perform touch ups and restoration the professional way with a team of nationwide experts
  • Keep your project LEED compliant and VOC free through the use of advanced water-based coatings

3:40 pm Afternoon Refreshments

4:00 pm Evaluating Best Practices for Conducting More Robust Jobsite Reviews

  • Tariq Masud Senior Quality Manager, Parsons Corporation

Synopsis

  • Examining what needs to be assessed during a jobsite review and what an exemplary jobsite review looks like
  • Ensuring checks of all definable features of work are completed in a timely manner, with effective hold points implemented across the schedule
  • Continuously improving your checklist for jobsite reviews according to lessons learned on projects

5:30 pm Advancing Construction Quality 2023 Happy Hour

Track 3: Quality Program Leadership

11:00 am Harnessing Quality Metrics to Build a Business Case for Further Investment into Your Quality Program

  • Brian Tiehen Director & Senior Manager – Quality Control, B.L Harbert International LLC

Synopsis

  • Educating senior management on how the Quality department benefits the organization’s value to clients
  • Identifying the key Quality metrics that align with wider business objectives to solidify your case
  • Using industry data and case studies to demonstrate what a higher investment in Quality can do for your company’s bottom line

12:00 pm Automated Construction Quality Risk Analysis: How Avvir Can Ensure High-Quality Deliverables Through AI and Automation

Synopsis

  • Identifying quality risks using your existing data
  • Augmenting your existing workforce and optimizing your QA QC program through automation and AI analysis of your in-progress construction project
  • Leveraging real-time data feedback loops to help manage quality and keep your cost and schedule on track

12:30 pm Networking Lunch

1:30 pm Attracting, Hiring, & Retaining the Best Quality Personnel

Synopsis

  • Identifying potential candidates already working at your organization with the right attributes who could add value to your Quality team
  • Reworking your hiring program to appeal to college graduates that may not have considered a role in Quality
  • Highlighting certification and mentorshop opportunities within your team to retain great people

2:30 pm Upskilling Your Quality Managers More Quickly & Efficiently With a Top Quality Training Program

  • Jason Wright Vice President of Quality, JE Dunn Construction Company
  • Paul Whitenack Senior Manager - Quality, JE Dunn Construction Company

Synopsis

  • Identifying the key skills and knowledge areas to focus training on the gaps in current skillsets
  • Comparing different training formats (such as e-learning versus classroom-based training) to assess which is best for your team
  • Measuring the success of your quality training program to continually refine and improve learning and development

3:30 pm Afternoon Refreshments

4:00 pm Mapping the Creating a Career Roadmap for Quality Personnel to Maintain Motivation & Engagement of Your Team

Synopsis

  • Developing a clear framework for career progression, outlining the roles and salaries of positions within your Quality team
  • Helping employees to set goals and identify areas for improvement in their own work
  • Outlining what members of your team can expect in terms of performance reviews and feedback to further their professional growth

5:00 pm Advancing Construction Quality 2023 Happy Hour

Track 4: Cross-Functional Quality Integration

11:00 am Emphasizing the Importance of Quality to Clients to Obtain Their Full Support of Quality Processes

Synopsis

  • Assessing the most impactful actions and investments clients can make to improve Quality on projects
  • Utilizing rework metrics from previous projects to demonstrate the financial implications of prioritizing schedule and budget over Quality
  • Understanding the priorities and standpoints of clients to align Quality outcomes and improve collaboration
  • Highlighting the benefits of an unbiased Quality assessment to encourage your client to invest in a third party inspector

12:00 pm Reducing Risk in the Installation of an Air Barrier System to Improve the Moisture & Energy Performance of a Building

Synopsis

• Describing how quality management systems can be applied to the construction process and how quality assurance differentiates with quality control

• Assessing potential impacts on cost, scheduling, building performance and durability by poor installation of air barriers.

• Describing language required in a specification that provides key criteria in regard to implementing an air barrier site quality assurance program to reduce liability and risk

• Defining key components of the ABAA air barrier site quality assurance program and assessing the importance of each component and how they interrelate

12:30 pm Networking Lunch

1:30 pm Improving Communication Between General Contractors & Clients to Ensure Both Parties’ Needs Are Consistently Met

  • John Kelly Quality Manager, JE Dunn Construction Company
  • Callie Johns Project Engineer, JE Dunn Construction

Synopsis

  • Evaluating the best and most productive ways for clients and contractors to communicate any changes to expectations
  • Understanding any gaps between the expectations of the clients and what is written in the formal contract, encouraging clients to make amends to the contract to bridge these gaps
  • Analyzing the most common causes for unexpected costs during construction to proactively prevent them, but also to build in a contingency plan

2:30 pm Aligning the Expectations of All Project Partners to Ensure Quality is Consistently Prioritized

Synopsis

• Defining the scope and end goal of the project to align the project team from day one

• Outlining each project partner’s Quality standards, and regularly referring back to them to ensure Quality is consistently prioritized

• Determining ideal client conditions of success and ensuring operations maintain these at the project forefront

• Taking measures to enhance communication and prevent conflicts between parties before they present so that Quality is not forfeited in the process

3:30 pm Surface Protection Challenges and Solutions: “A Forethought or an Afterthought?

Synopsis

• Analyzing current challenges that construction can have on flooring to highlight their effect on the overall quality of a project

• Assessing which of our solutions is most appropriate for your ongoing or future projects

• Utilizing case studies and real-world examples to demonstrate the benefits of Skudo

3:40 pm Afternoon Refreshments

4:00 pm Panel Discussion: Strengthening the Relationship Between Designers & Contractors to Alleviate Any Concerns of the Client

  • Andrew Blysak Senior Vice President & Director of Quality, Wiley Wilson
  • Kyle Rendall Director of Construction Administration, KSS Architects
  • Robert Achilles Vice President & Director of Quality Management, Sellen Construction

Synopsis

• Understanding the core values of the other organization to create a positive working relationship

• Opening the line of communication for any constructive feedback that results from a contractor review of drawings and designs

• Scheduling time for collaboration between the two parties to help reduce back and forth as the project kicks off

5:00 pm Advancing Construction Quality 2023 Happy Hour

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