Embedding Shared Ownership of QA/QC to Strengthen Accountability & Free Up Leadership to Focus on Oversight
- Shifting mindsets so quality is seen as everyone’s responsibility, not just the QA/QC function
- Encouraging sustained engagement by recognizing and rewarding behaviours that demonstrate ownership, helping quality become part of day-to-day project culture
- Empowering teams to carry out reviews, apply lessons learned and take accountability themselves