Sue Klawans
Founder Design & Construction Excellence Exchange
Sue Klawans combines a broad and deep background in planning, design and construction with proven experience and business results as a senior executive and Lean changemaker. She has worked as a CM/GC in the field and as a multi-project executive. She has managed planning, design and construction as an owner’s project manager. Sue is a Lean process improvement strategist and tactician.
Seminars
Tuesday 7th October 2025
Evaluating the Most Effective Quality Metrics and Indicators to Inform Program-Level Action
11:00 am
- Surveying the most effective metrics to indicate Quality across projectsÂ
- Understanding how existing tools and processes can be used to extract Quality data
- Incorporating Quality metrics into executive level decision-making as well as operations decision-making, to foster continuous improvement
