Sue Klawans
Co-Founder Design and Construction Excellence Exchange
Sue Klawans combines a broad and deep background in planning, design and construction with proven experience and business results as a senior executive and Lean changemaker. She has worked as a CM/GC in the field and as a multi-project executive. She has managed planning, design and construction as an owner’s project manager. Sue is a Lean process improvement strategist and tactician.
Seminars
Wednesday 23rd September 2026
Understanding the Financial Impact of Quality: Preventing Loss, Protecting Margins & Strengthening Client Confidence
1:20 pm
- Making the case internally and to clients that focused quality personnel protect schedule, reduce change orders and improve profitability
- Building clear, usable quality systems that help underexperienced teams avoid costly mistakes on major builds
- Engaging project teams first so they see tangible value and enforce quality themselves, reducing resistance and strengthening delivery performance
