Setting Clear Quality Expectations to Prevent Scope Creep, Avoid Liability & Reduce Closeout Disputes

• Defining and reinforcing quality roles early to ensure alignment with client expectations while avoiding scope creep and unintended liability
• Establishing progressive turnover of quality documentation to provide client assurance and prevent costly closeout disputes years later
• Maintaining disciplined, professional communication through friction points to protect relationships and ensure design intent is met

Speakers:

Kelly McBride

Director - Quality

Aecon Group Inc.