Case Study: Building an Integrated Quality Approach to Ensure Quality Excellence at Every Phase of the San Fernando Valley Light Rail Project
Time: 7:10 am
day: Conference Day One - AM
Details:
- Establishing trust and transparency from the project outset to align expectations of Quality oversight beyond contractual terms
- Taking lessons learned from implementation of the LA Metro Quality program and systems of our project partners to refine and evolve the right system for this team
- Getting buy-in and implementation of Quality data tracking in the field to enable real-time assessment and problem solving of potential issues
- Discussing how owner engagement has driven Quality best practice across the whole team, and continues to drive project success as we enter phase 2 of the project
