Pre-Conference Workshop Day: Monday, October 7 2024
10.00-12.00
Series 1
Building Out Your Quality Program
Building Out Your Quality Program
Workshop A
Building the Business Case to Secure Investment in Program Development
Building the Business Case to Secure Investment in Program Development
Synopsis
Investing in Quality programs can be seen as unnecessary overhead. It’s difficult to prove the future benefits afforded by the upfront costs. This workshop will cover everything you need to know to build a business case for executive leadership to secure investment in your quality program.
- Establishing a connection between quality, company strategy, financial and reputational benefits
- Understanding executive concerns effectively
- Preparing the business case and developing the presentation format
- Consolidating feedback to demonstrate the need for improvement
- Exploring next steps after investment is secured
Series 3
Achieving Quality Excellence at Scale
Achieving Quality Excellence at Scale
Workshop G
Promoting Consistent Quality Processes Across Your Organization to Maximize Client Satisfaction & Risk Mitigation
Promoting Consistent Quality Processes Across Your Organization to Maximize Client Satisfaction & Risk Mitigation
Synopsis
In organizations operating over multiple offices, markets, and scopes across the country, it’s easy to find inconsistency in the execution of quality processes. While some areas may exceed expectations, others do not seem to be gaining the traction necessary to be effective across the organization. Consistent quality output is critical for client satisfaction and risk mitigation, this workshop will provide the strategies and tools to…
• Structuring the organization to support continuous improvement from the entire business
• Gaining buy-in for developing standard, scalable processes to address project type, code, and standard variability
• Developing change management strategies and training to support the implementation and execution of the processes regardless of the size of quality resources
• Leveraging Assessments, KPIs, and Lessons Learned to measure process effectiveness and identify opportunities for improvement
12:00 pm Lunch & Networking
1.00-3.00
Series 1
Building Out Your Quality Program
Building Out Your Quality Program
Workshop B
Leveraging Tools in Your Quality Program to See Tangible Reductions in Rework Costs
Leveraging Tools in Your Quality Program to See Tangible Reductions in Rework Costs
Synopsis
If you are just getting started with implementing your Quality program, you’re probably wondering which tools are the most cost-effective to develop to get things off the ground.
- Establishing a Quality team and defining roles and responsibilities to align expectations with your colleagues
- Determining the most cost-effective tools to include in the early stages of your Quality program
- Evaluating how construction management software can be best leveraged to create checklists and monitor RFIs and submittals
- Getting feedback from operations teams to understand the further value that your team can bring
Series 2
Optimizing Your Quality Program
Optimizing Your Quality Program
Workshop E
Developing the Tools & Systems to Ensure Appropriate Quality Oversight Across Project Types
Developing the Tools & Systems to Ensure Appropriate Quality Oversight Across Project Types
Synopsis
No project is the same – be it large or small, routine or complex… How do you make sure that each project has the right level of oversight to align with project needs and client expectations, within the resourcing constraints that you have?
- Creating a set of minimum acceptable requirements for all projects to meet, regardless of size and scope, to ensure your teams uphold your reputation
- Evaluating how resources and systems can best scale to meet varying project types and specifications
- Equipping managers with the tools to oversee portfolios rather than singular projects and effectively support operations leaders when you have no dedicated assigned Quality personnel
Series 3
Achieving Quality Excellence at Scale
Achieving Quality Excellence at Scale
Workshop H
Nurturing the Relationship Between Designers & General Contractors to Integrate Quality Assurance Efforts
Nurturing the Relationship Between Designers & General Contractors to Integrate Quality Assurance Efforts
Synopsis
Without effective integration of Quality efforts during the design phase, construction documentation can be flawed and lead to more RFIs down the linelearn how to effectively foster relationships between designers and GCs to invest in Quality Assurance earlier and reduce rework.
- What are the roles of designers and contractors in producing high-quality construction documents under different project delivery methods?
- Maintaining a collaborative culture into the construction phase of the project
- Ensuring the early design decisions and planning are effectively implemented in construction
3:00 pm Afternoon Refreshments & Networking
3.30-5.30
Series 1
Building Out Your Quality Program
Building Out Your Quality Program
Workshop C
Elevating Your Leadership Skills to Foster Trust & Collaboration Among Teams
Elevating Your Leadership Skills to Foster Trust & Collaboration Among Teams
Synopsis
Being a Quality leader requires strong soft skills to nurture teams and alignment across your business.
Join this workshop to explore how you can further improve these to become the best leader you can be.
- Evaluating the skills of a strong Quality leader
- tailoring communication style to individual personalities and preferences
- Striking the balance between assertiveness and encouragement to strengthen relationships with operational stakeholders
- Exploring how best to convey new ideas to traditional ways of thinking
Series 2
Optimizing Your Quality Program
Optimizing Your Quality Program
Workshop F
Effectively Integrating Quality Planning into Preconstruction Workflows
Effectively Integrating Quality Planning into Preconstruction Workflows
Synopsis
By beginning Quality efforts during preconstruction, you can ensure you are being proactive rather than reactive in preventing RFIs and rework later down the line. Evaluate how you can ensure effective integration in this workshop, and overcome common hurdles to effective Quality planning.
- Breaking down projects into definable features of work during early planning
- Defining and understanding acceptance criteria among stakeholders for each scope
- Reviewing and understanding what the acceptance criteria entails for the testing requirements and frequency in order to stay ahead of quality issues
- Outlining the components of a successful handover of plans from preconstruction to operations
Series 3
Achieving Quality Excellence at Scale
Achieving Quality Excellence at Scale
Workshop I
Building Structured Quality Career Paths to Improve Retention of Future Leaders
Building Structured Quality Career Paths to Improve Retention of Future Leaders
Synopsis
It’s hard to compete with traditional construction roles when progression seems unclear. Attend this workshop to discuss how you can build out clear developmental pathways and align these with personal goals to improve staff retention.
- Discussing the roles and remits for different levels of Quality personnel: What are the skillsets and characteristics of a strong candidate at every level?
- Mapping out clear and individualized developmental plans to demonstrate career trajectory
- Understanding employee’s individual career goals and matching opportunities accordingly
5:30 pm Cheers & Beers With Procore
