Pre-Conference Workshop Day

Monday, October 10 2022

Series 1

Workshop A

10:00 am Formulating Your Firmwide Quality Program

  • Lance Simons Vice President - Safety & Quality, The Haskell Company


The lack of industry standards for developing a Quality program for your organization makes it incredibly difficult to kickstart your Program. This workshop will help provide insight into the foundational aspects and approaches of an effective Quality Program for adoption as part of your organization’s Quality Journey.

  • Mapping out the framework of a good Quality program and the essential QA/QC processes required to drive success
  • Getting buy-in from your organization so that you can implement your Quality program straightaway
  • Determining how to create minimum Quality standards for all projects to ensure consistency
  • Drawing the timeline for introducing a new program to help you understand where you are along the journey
  • Establishing a Quality Metric to determine how Quality is progressing

Series 2

Workshop B

10:00 am Retool Your Communication Approach to Become a More Effective Leader

  • Laura Cooley Consultant, Coach, Instructor & Facilitator Specializing in Operational Excellence, Construction Institute Board Member, Construction Institute


Even the best written plans are ineffective without engaged leaders, managers, and individuals. Actively seeking ways to continually improve leadership and communication skills is a key characteristic of successful professionals, especially quality professionals who are constantly challenged to not only execute highly technical aspects of quality programs but also demonstrate, inspire, and nurture an overall quality mindset throughout teams and organizations. Bring a growth mindset to this interactive experience designed to highlight the pros and cons of various communication styles.

  • Uncovering the leadership and communication skills that are necessary to transform quality-in-construction attitudes from merely a compliance perspective to a more effective and engaged quality mindset
  • Approaching, communicating, and sharing information with others based on their communication style
  • Recognizing and neutralizing causes of stress to operate as your “best-self” and help others do the same

Series 3

Workshop C

10:00 am Accomplishing a Durable, High-Performance Building Enclosure

  • Brian Stroik Performance Excellence and Quality Consultant, Air Barrier Association of America
  • Ron Jackson Director of Quality, Danis Construction


Without Clients, Designers, Contractors and Trade Partners’ best collaborative efforts to optimize the Quality of building enclosures, the cost of rework due to water-intrusion or air-intrusion is devastating. This workshop will discuss some of the most impactful actions you can take to ensure a high-quality and durable building enclosure, saving your projects from potential disaster.


  • Understanding the building science behind enclosures and the impacts associated with poor quality
  • Working with designers during schematic design to marry design intent and constructability of the enclosure
  • Utilizing mock-ups to effectively empower teams to get the installation right, the first time
  • Discovering how improved coordination between trades can generate an overlap of scopes of work during installation to prevent failure
  • Outlining the timeline for testing and inspections to ensure errors are addressed immediately

12:00 pm Lunch

Workshop D

1:00 pm Creating a Step-By-Step Project Specific Plan With Field Leadership


While every project is unique, having a standardized template for Quality planning on projects can go a long way to creating consistency, alignment and education in the field. This workshop will showcase two different approaches to developing a Project Quality Plan, followed by a discussion to help inform your decision and create the best templates for your projects.

  • Revealing the essential criteria that must be included in a high-quality template
  • Setting parameters around the length and detail required in plans scale to the size and complexity of the project
  • Establishing inspection (hold) points within the planand ensuring all teams members understand their roles and responsibilities for checking work in place
  • Incorporating your plan with planning and scheduling to ensure Quality is accounted for throughout the project
  • Creating feedback loops to continually improve plan structure and contents over time

Workshop E

1:00 pm Developing QA/QC Processes for Prefabrication


Prefabrication is gaining traction across the construction industry, but as we transition to a factory setting and work in a controlled environment, the way that work is planned, executed and monitored needs to change. Join us to improve your knowledge of QA/QC in prefab and the tools you need to optimize Quality.

  • Understanding design configurations and assembly types of prefabricated components to ensure the design translates to seamless production and assembly
  • Spotting Quality risks in a controlled environment: How can we deliver high-quality results in an unfamiliar setting?
  • Discovering what additional protocols and processes need to be applied offsite and during installation
  • Establishing best practices to plan and coordinate Quality checks and inspections prior to products arriving onsite

Workshop F

1:00 pm Delegated Design: The Good, the Bad & the Ugly

  • Mark Walsh Principal, Global Director of Technical Design, Perkins & Will
  • Andrew Blasetti Vice President, Thornton Tomasetti
  • Jeanette Shaw Director of Quality & Sustainability, Powers Brown Architecture
  • Jeff Cumpston Corporate Quality Director, Nabholz Construction Services


During the design phase, design teams often assign the general contractor and subcontractors to help with the final design and engineering. Whilst delegated design can run perfectly, it often leads to complicated and incorrect results, or even unique liabilities for Clients and Contractors. Join this workshop and walk away with the optimum delegated design process for your future projects and prevent these issues from happening.

  • Reviewing information on delegated design in contracts and set by industry standards
  • Discussing why delegated design should be a smart part of a design and what are the best ways to us delegated design for maximum performance
  • Exploring delegated design real-world case-studies to optimize your process
  • Discussing strategies for improving the industry standards for using delegated design on projects to reap the benefits for all team members

3:00 pm Afternoon Refreshments

Workshop G

3:30 pm A Deep-Dive Into Quality Management for Concrete


Challenges associated with concrete are the one of the main causes of rework in construction. With the continual changes in materials, batching and placing methods, contractors may find themselves struggling to stay up to date with the current industry standards. Therefore, we are offering you the opportunity to dive into this complex process and common concrete failures, causes and solutions for prevention and repair, so that you reach your client’s Quality expectations.

  • Understanding common causes of rework around structural concrete and processes to help improve Quality issues
  • Understanding the future of concrete constituents: With changes in cement and fly ash, what does that mean for the concrete industry?
  • Reviewing the practical usage of concrete: How can the design be translated to the field?
  • Addressing volumetric vs barrel mixed concrete: Which is best for your construction project and what are the technical implications associated with them?

Workshop H

3:30 pm Utilizing a Robust Work Planning Process to Minimize Defects


Effective work planning is highly impactful in minimizing risk of rework. But how can we get our teams to move away from a check-the-box mentality and start pre-planning? This workshop will guide you through effective work planning techniques and the tools you need to implement these plans on your projects.

  • Showcasing metrics to underline the importance of pre-planning to reach your Quality goals
  • Evaluating the best standardized, simplified and scalable templates for low-risk vs high-risk work to ensure effective work planning for every definable piece of work
  • Mapping the process of creating an activity specific work plan and reviewing it with field personnel to make sure they buy-in to the process and understand the needs of the process

Workshop I

3:30 pm Executing a Cradle-to Grave Quality Process: From RFP to Schematic Design Through Facilities Management

  • Jeremy Carkner Strategic Initiatives Director, Construction Sciences, EllisDon
  • Adam Makino Director, Corporate Quality Assurance, EllisDon


Every project participant, from Client to Designer to Contractor can instill Quality Assurance in their processes throughout the project lifecycle – from estimating and preconstruction through to the operations of the facility – to provide more value for your team and clients. This workshop will share our tips on how our Quality team has become a valuable asset to our clients and all departments without increasing our workload.

  • Expanding beyond the common RFP scope to create a cohesive program that incorporates expectations for QA/QC
  • Building on the strengths and weaknesses of existing departments’ relationships with Quality to determine what additional value can be offered to your clients
  • Analyzing the value of new processes to make critical go or no-go decisions based on your team ‘s capacity
  • Establishing a long-term mindset: What mechanisms can be easily adopted by facilities management teams and how can we work with the client beyond construction?

6:00 pm Series 4 – Evening Roundtable: Creating a Career Development Path for Quality Leaders


The lack of defined pathway into Quality and the resulting difficulty for Quality leaders to engage, hire and retain high quality staff is directly impacting rework statistics and our clients’ satisfaction. As Quality leaders, we need to start promoting the Quality profession to engage skilled professionals and persuade them to build their career in Quality. Join us for an open dialogue exploring how we can create the optimal career development path that makes it more attractive to become a Quality leader.

  • Outlining a career progression map for employees realize there is no upper limit in the Quality progression
  • Discussing how we can convince strong performers to transfer from construction operations to a QA/QC role
  • Establishing diversity and inclusion principles that will attract minority candidates to the role and ensure they are treated equally
  • Strategizing what messaging should be standardized across the industry to help grow the QA/QC talent pool