Pre-Conference Workshop Day: Monday, October 7 2024

10.00-12.00

Series 1
Building Out Your Quality Program

Workshop A
Building the Business Case to Secure Investment in Program Development

Synopsis

Investing in Quality programs can be seen as unnecessary overhead. It’s difficult to prove the future benefits afforded by the upfront costs. This workshop will cover everything you need to know to build a business case for executive leadership to secure investment in your quality program.

  • Establishing a connection between quality, company strategy, financial and reputational benefits
  • Understanding executive concerns effectively
  • Preparing the business case and developing the presentation format
  • Consolidating feedback to demonstrate the need for improvement
  • Exploring next steps after investment is secured

Series 2
Optimizing Your Quality Program

Workshop D
Getting Started with Tracking Metrics to Inform Future Direction of Your Program

Synopsis

Knowing which metrics to track and how best to do so is challenging. This session will take you through the key steps for tracking and utilizing metrics to begin the process of trend analysis that can influence how you choose to improve your program going forward.

  • Assessing the best metrics to begin tracking to understand the effectiveness of your program
  • Establishing a system to consolidate data and draw trends for program improvement
  • Prioritizing one or two key metrics to initiate cultural change and gain traction: How can you start to show progress and build on these foundations?

Series 3
Achieving Quality Excellence at Scale

Workshop G
Driving Firm-Wide Consistency of Implementation to Build a Quality-First Reputation

  • Mike O’Brien Director, National Quality, McCarthy Building Companies Inc
  • Amanda Skillern Vice President Quality, McCarthy Building Companies Inc

Synopsis

With the largest firms operating over multiple offices across the country, it’s easy to find variability of output across different regions. While accommodating different codes to climates to training needs is important, getting consistency of Quality output is critical for your firm’s reputation.

  • Factoring in the variability of different codes and standards in different states to the firm-wide Quality guidance: What are the additional resources you can provide regionally to support teams?
  • Ensuring consistency in training and robustness of resources cross-regionally: How can you ensure these are kept up to date with regional teams?
  • Structuring Quality teams to balance consistency of oversight and regional need.

12:00 pm Lunch & Networking

1.00-3.00

Series 1
Building Out Your Quality Program

Workshop B
Leveraging Tools in Your Quality Program to See Tangible Reductions in Rework Costs

Synopsis

If you are just getting started with implementing your Quality program, you’re probably wondering which tools are the most cost-effective to develop to get things off the ground.

  • Establishing a Quality team and defining roles and responsibilities to align expectations with your colleagues
  • Determining the most cost-effective tools to include in the early stages of your Quality program
  • Evaluating how construction management software can be best leveraged to create checklists and monitor RFIs and submittals
  • Getting feedback from operations teams to understand the further value that your team can bring

Series 2
Optimizing Your Quality Program

Workshop E
Developing the Tools & Systems to Ensure Appropriate Quality Oversight Across Project Types

  • Steve Black Senior Quality Support Manager, Power Construction

Synopsis

No project is the same – be it large or small, routine or complex… How do you make sure that each project has the right level of oversight to align with project needs and client expectations, within the resourcing constraints that you have?

  • Creating a set of minimum acceptable requirements for all projects to meet, regardless of size and scope, to ensure your teams uphold your reputation
  • Evaluating how resources and systems can best scale to meet varying project types and specifications
  • Equipping managers with the tools to oversee portfolios rather than singular projects and effectively support operations leaders when you have no dedicated assigned Quality personnel

Series 3
Achieving Quality Excellence at Scale

Workshop H
Nurturing the Relationship Between Designers & General Contractors to Integrate Quality Assurance Efforts

  • Thomas Bayer Senior Vice President, HOK
  • Ken Amano Technical Quality Director, Consigli Construction Co. Inc.
  • Lori Chandler Associate Director of Architecture - Food & Beverage, Ryan Companies
  • Jeanette shaw Associate | Director of Quality and Sustainability, Powers Brown Architecture

Synopsis

Without effective integration of Quality efforts during the design phase, construction documentation can be flawed and lead to more RFIs down the linelearn how to effectively foster relationships between designers and GCs to invest in Quality Assurance earlier and reduce rework.

  • What are the roles of designers and contractors in producing high-quality construction documents under different project delivery methods?
  • Maintaining a collaborative culture into the construction phase of the project
  • Ensuring the early design decisions and planning are effectively implemented in construction

3:00 pm Afternoon Refreshments & Networking

3.30-5.30

Series 1
Building Out Your Quality Program

Workshop C
Elevating Your Leadership Skills to Foster Trust & Collaboration Among Teams

  • Sara Sadek DIRECTOR OF CORPORATE QUALITY ASSURANCE and QUALITY CONTROL, PJ Dick Trumbull Lindy Paving

Synopsis

Being a Quality leader requires strong soft skills to nurture teams and alignment across your business.

Join this workshop to explore how you can further improve these to become the best leader you can be.

  • Evaluating the skills of a strong Quality leader
  • tailoring communication style to individual personalities and preferences
  • Striking the balance between assertiveness and encouragement to strengthen relationships with operational stakeholders
  • Exploring how best to convey new ideas to traditional ways of thinking

Series 2
Optimizing Your Quality Program

Workshop F
Effectively Integrating Quality Planning into Preconstruction Workflows

Synopsis

By beginning Quality efforts during preconstruction, you can ensure you are being proactive rather than reactive in preventing RFIs and rework later down the line. Evaluate how you can ensure effective integration in this workshop, and overcome common hurdles to effective Quality planning.

  • Breaking down projects into definable features of work during early planning
  • Defining and understanding acceptance criteria among stakeholders for each scope
  • Reviewing and understanding what the acceptance criteria entails for the testing requirements and frequency in order to stay ahead of quality issues
  • Outlining the components of a successful handover of plans from preconstruction to operations

Series 3
Achieving Quality Excellence at Scale

Workshop I
Building Structured Quality Career Paths to Improve Retention of Future Leaders

Synopsis

It’s hard to compete with traditional construction roles when progression seems unclear. Attend this workshop to discuss how you can build out clear developmental pathways and align these with personal goals to improve staff retention.

  • Discussing the roles and remits for different levels of Quality personnel: What are the skillsets and characteristics of a strong candidate at every level?
  • Mapping out clear and individualized developmental plans to demonstrate career trajectory
  • Understanding employee’s individual career goals and matching opportunities accordingly

5:30 pm Cheers & Beers With Procore

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7:00 pm End of Pre-Conference Day